Privacy Policy

Effective date: June 7, 2026  ·  Coilhood · coilhood.com

Coilhood ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information. By using coilhood.com or signing up for any Coilhood service, you agree to the practices described here.

1. Information We Collect

We collect information you provide directly to us:

• Email address and first name: when you submit any email capture form or complete the hair quiz.
• Quiz responses: your selected curl type, porosity, hair challenge, budget range, and who you are taking the quiz for. These are used to personalize your routine.
• Hair profile data: if you use paid features, we store your hair profile (texture, porosity, climate, product history) to power your personalized routine.
• Payment information: if you subscribe to a paid plan, payment is processed by a third-party payment processor. We do not store your card number.

We may also collect limited technical information automatically when you visit our site:

• Browser type and operating system
• Pages visited and time spent
• Referring URL
• General geographic region (city/state level, not precise location)

2. How We Use Your Information

• To send you your personalized hair routine and related email content through MailerLite, our email platform.
• To segment and personalize communications based on your quiz answers and stated preferences (e.g., parent track, dad series, or breakage diagnostic sequences).
• To provide, maintain, and improve the Coilhood platform and its features.
• To respond to your questions and support requests.
• To send you product recommendations, tips, and Coilhood updates, only content related to natural hair care.
• To detect and prevent fraudulent or abusive use of our services.

We do not sell your personal information to third parties. We do not use your information for advertising on third-party platforms without your explicit consent.

3. Email Communications

By submitting your email address on coilhood.com, you agree to receive emails from Coilhood including your routine snapshot, educational content, and occasional product recommendations. Every email includes an unsubscribe link. You may opt out at any time at no cost.

We use MailerLite to manage our email list and send communications. Your email address and first name are stored on MailerLite's servers in accordance with MailerLite's Privacy Policy.

4. Third-Party Services

We use the following third-party services, each with their own privacy practices:

• MailerLite: email list management and delivery. mailerlite.com/legal/privacy-policy
• Google Fonts: font delivery. Google may collect basic request data. policies.google.com/privacy
• Hostinger: website hosting. hostinger.com/privacy-policy

5. Data Retention

We retain your email address and profile data for as long as your account is active or as needed to provide services. If you unsubscribe from our email list, we will honor that request within 10 business days. To request complete deletion of your data, contact us at the address below.

6. Children's Privacy

Coilhood is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected information from a child under 13, please contact us immediately so we can delete it.

Coilhood does collect hair profile information for children when submitted by a parent or guardian (for example, through the parent or dad campaign forms). In these cases, the parent or guardian is the account holder and is responsible for the information provided.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Correct inaccurate information
• Request deletion of your data
• Opt out of marketing communications at any time (unsubscribe link in every email)
• Data portability (receive a copy of your data in a common format)

To exercise any of these rights, email us at hello@coilhood.com.

8. Security

We take reasonable measures to protect your information, including HTTPS encryption on all pages. However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of your data.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the effective date at the top of this page. Continued use of Coilhood after changes are posted constitutes your acceptance of the revised policy.

10. Affiliate Disclosure

Coilhood participates in affiliate programs, which may include the Amazon Associates Program and similar partnerships. This means some product links on our site are affiliate links. If you click one and make a purchase, Coilhood may earn a commission at no additional cost to you. We only recommend products we believe are genuinely useful for coily and 4C hair, and an affiliate relationship never changes which products Coco suggests.

11. Contact

Questions about this Privacy Policy? Contact us at:

Coilhood
Email: hello@coilhood.com
Website: coilhood.com